Frequently Asked Questions
Are you a regulated business?
No, there is no need for Tenner to be regulated. We offer a free-to-play game, which is not a regulated product.
When was Tenner founded?
We started building Tenner in January 2019, and officially formed the company in April 2019. The mobile app has been publicly available since December 2019.
Check out our full journey here!
Where is Tenner based?
Tenner is based in London, United Kingdom.
Does Tenner have social media channels?
Do you have a blog?
Yes we do! Whether you're looking for previews of Tenner games, opinion pieces, or just a quick read while you eat your lunch, you can check out our blog here.
How do I contact support?
Send us an email at email@example.com and we'll get straight back to you.
What sports do you cover?
Tenner covers a wide range of sports, focusing on major events across the globe. As of 9th September 2020, we have covered football, cricket, rugby, tennis, Formula 1, basketball, American football, MMA, and cycling.
We will continue to grow this list and always love to hear about new sports our users would like to see on Tenner! If you have any suggestions, please let us know at firstname.lastname@example.org.
What is an extra life?
Your extra life allows you to get one answer wrong in a prediction game but still win the jackpot!
Can you buy extra lives?
No - Extra Lives are not for sale. You can only earn them by successfully referring other users, as well as through occasional gifts that we give users.
We are determined to keep Tenner as an experience in which you cannot ever lose any money, and this includes not offering in-app purchases for things such as extra lives.
What happens if multiple people win a game?
If multiple people win a game, the prize is shared equally between the winners.
For example, if two players win a game with £1,000 prize money up for grabs, each winning user will win £500.
How often can I play a game of Tenner?
There is no limit to the number of Tenner games you can play. New games are added every day from a wide range of sports so there are always opportunities to win cash prizes!
How do I withdraw my prize money?
Prize money can be withdrawn simply and safely via Paypal. At this time, you must have access to a valid Paypal account to cashout your winnings.
To do so, simply click on your Balance within the mobile app and select "Cash out". Then confirm the email address associated with your Paypal account and we will make the payment within 2 working days.
Can I play in mini leagues with my friends?
Not yet, but you will be able to soon! This is one of our most requested features and we will be releasing this functionality soon! Watch this space 👀
Can I see how I did in previous games of Tenner?
From the homepage click on 'My Results' - there you can see how many games you have played, how many games you have won, and the percentage of questions you have answered correctly.
Click on any game to see statistics specific to that game, as well as a breakdown of which questions you answered correctly.
Can I find out how other people answered?
Yes - when you answer each question you will be able to see what percentage of other users answered the same as you.
What kind of questions will I get asked to predict?
We try to offer a broad range of questions for each event, and these vary greatly based on the sport and tournament in question.
In each Tenner game you can expect to see a selection of:
Match outcome questions such as "Who will win the FA Cup Final?"
Comparison questions such as "Will Hamilton or Verstappen record the faster lap at the Italian Grand Prix?"
Stat-based questions such as "How many double-faults will be recorded in the Wimbledon Final?"
Player-based questions such as "How many runs will Ben Stokes score in the first Ashes Test?"
Can I lose money?
No - with Tenner there's no risk involved at all.
The mobile app is free to download and every game of Tenner is completely free to play. There are no in-app purchases, and no places within the app where users are even able to enter payment information.
How can I play?
Is this gambling?
No, Tenner is not gambling. It is a free-to-play game. You do not stake or risk any money when playing Tenner and there are no betting odds involved.
We recognise that the majority of sports fans do not like to gamble regularly, due to the concern of losing money, a lack of understanding of complex betting odds, ethical concerns, or other reasons. It is our mission to build an exciting sports prediction experience that is simple, easy to understand, and most important: entirely free.
Do you have a refer a friend scheme?
Yes - every friend that signs up using your invite link will earn you an extra life. To refer friends click the "Invite" button found on the mobile app homescreen.
You may refer as many friends as you like. Every unique user you successfully refer will earn you a new extra life.
Can I play in any country?
If you can download the Tenner mobile app from your local app store, you can play Tenner. Tenner is currently available in more than 50 countries across the globe.
Can I win real cash?
Absolutely! Every game of Tenner will clearly list the prize money up for grabs. As of 8th September 2020, we've offered more than £21,000 in real cash prizes.
No vouchers, no credits, no minimum withdrawals; every penny you win on Tenner can be cashed out immediately via Paypal.
What do other users rate the app?
We have a rating of 5.0 on both the App Store and Google Play! We're really proud that so many Tenner users have enjoyed the app. You can check out our ratings and reviews on each app store below:
Can I suggest sporting events for Tenner to cover?
Yes you can! We're always keen to hear suggestions for new sporting events that Tenner could run games for, so please get in touch at email@example.com if you have any ideas.
How much money has Tenner offered in prize money?
As of 8th September 2020, we've offered more than £21,000 in real cash prizes.
Rules & Policies
Where can I find your Official Contest Rules?